Shipping Policy

At EVELIY, we are committed to delivering your orders quickly, safely, and efficiently. As a manufacturer, we process and ship products directly to ensure better quality control and timely delivery.

Order Processing Time

All orders are processed within 1–2 business days
Orders are not processed on Sundays or public holidays
You will receive a confirmation once your order is shipped

Shipping Time

Estimated delivery time: 3–7 business days
Delivery time may vary depending on your location and courier partner

Shipping Charges

Shipping charges (if applicable) will be displayed at checkout
Free shipping may be offered on selected products or promotions

Order Tracking

Once your order is shipped, you will receive tracking details via SMS, email, or WhatsApp. You can also track your order through our Track Order page.

Delivery Issues

If your order is delayed, please contact us for support
In case of incorrect address, delivery may fail or be delayed
EVELIY is not responsible for delays caused by courier partners or unforeseen circumstances

Important Notes

Please ensure your contact details and address are correct while placing the order
Delivery timelines are estimates and may vary during high-demand periods